Free up personnel resources: You save a lot of effort and personnel costs, as orders no longer have to be entered and processed manually. Your employees finally have more time for more productive tasks that improve your customer service and drive your company forward profitably.
How Documents to EDI makes your back office much more effective
More reliable than any other provider: With an extremely low error rate of less than 1%, document entry runs on the side. The system captures various formats, including handwritten faxes, and converts them for dispatch to the manufacturer’s ERP. It learns as it goes and gets even better with every order.
Correct order entry means that there are far fewer complaints and returns. This significantly reduces your logistics costs.
Your employees have more time to devote to your customers and provide them with advice. This gives your retailers better customer service. They don’t have to change anything about their ordering behaviour – the ordering processes remain the same for them.
Orders are not only recorded smoothly, but their content is also checked. If errors are detected, they are automatically corrected according to a defined routine. Only then is the order transmitted to your ERP system. This is how we ensure maximum reliability.
Sounds good? Find more information here.
“At hünersdorff, we attach great importance to the satisfaction of our customers. That’s why we are constantly working to improve not only our products, but also the ordering and information process. We want to ensure that orders run as smoothly as possible and that our customers have all the relevant information at their fingertips. We rely on digital innovations for this endeavour.”
Documents to EDI brings you this success
<1 %
error rate
99.6 %
fewer returns
80%
time saving
20%
more customer satisfaction
100%
traceability through automatic archiving
More stable margins
thanks to more price control for orders
Frequently asked questions about Documents to EDI
Set up automation. Work efficiently.
Even more successful with the Data Engine
With the Data Engine, you can provide product data in record time, simply and flexibly.
