documents to EDI converts orders sent by a retailer to a manufacturer using a non-automated channel into electronic files, which can then be processed automatically by an ERP system. This includes faxes and e-mails with attached PDF, Word or Excel files. The content of the orders is also checked during processing. If errors are detected, the relevant order is not initially forwarded to the manufacturer's ERP system and is instead corrected automatically in accordance with a defined routine. If this is not possible, details of the erroneous order are sent to the manufacturer for clarification. The manufacturer can then implement corrections independently using a web interface.
A nexmart employee checks the order documents that are automatically generated using the OCR engine. The recognised data is also compared with the known manufacturer data before being imported into your ERP system.
Yes, this is possible. Handwritten information is also recorded if it is sufficiently legible and has a uniform typeface.
Yes, we can park orders on request based on pre-defined rules.
Yes, you can define any number of codes and rules to be considered when posting to the ERP system.
No, the customer can place orders in the usual manner and format. nexmart’s OCR engine uses a keyword-based logic, which has been developed over many years. In the first step, the solution recognises whether the incoming document is an order. In the second step, the customer’s key data is determined. Finally, the software records the individual order items.
If your ERP system cannot be reached, a nexmart employee will contact you. Alternatively, orders will be transmitted via a pre-defined fallback route (e.g. e-mail, fax).
We agree on ‘cut-off times’ with manufacturers. Orders placed at least 30 minutes before the jointly agreed deadline will be processed the same day.
Yes. Based on an analysis of your current order processes, we will gladly advise you how gradual digitalisation could occur.
Yes, the process implementation will take place at the speed you specify.